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Thread: 3800@Silver Rag 17x22

  1. #11

    Join Date
    Nov 2000
    Location
    Victoria BC Canada
    Posts
    275

    Re: 3800@Silver Rag 17x22

    Hi Andrew,

    I've used the same paper in my 3800 with no problems. I did have the same problem with some 13x19 size sheets that had a definite curl to them - the curl was along the sides where you are having problems. I made sure to curl the paper the other way and the problem stopped. Hopefully your cure is as simple as that.

    Dave

  2. #12

    Join Date
    Feb 2008
    Location
    Ontario,Canada
    Posts
    344

    Re: 3800@Silver Rag 17x22

    OK, Dave.

    so you didn't make any change on the gap/wideness settings?

    Cheers

    Andrew

  3. #13
    mandoman7's Avatar
    Join Date
    Jan 2009
    Location
    Sonoma County, Calif.
    Posts
    1,037

    Re: 3800@Silver Rag 17x22

    The single sheet, back load, method is a pain but its the safest was to get the paper cleanly through the printer. My problem was with small scratches happening when I used that paper through the standard top feed. But were solved by going one by one through the manual feed in back.

    If my memory serves, there is also a thickness setting in the printer dialog somewhere.
    John Youngblood
    www.jyoungblood.com

  4. #14

    Join Date
    Nov 2000
    Location
    Victoria BC Canada
    Posts
    275

    Re: 3800@Silver Rag 17x22

    Nope - I didn't change any settings. I just made sure the paper was curled a tiny bit convex (bowing out towards me) when I put it in the manual feed slot.

    Good luck!

  5. #15

    Join Date
    Dec 2006
    Location
    macon GA
    Posts
    141

    Re: 3800@Silver Rag 17x22

    Setting the gap wider solved this problem for me. It is under the advanced paper settings if I remember correctly.

  6. #16

    Join Date
    Sep 2003
    Location
    Hudson Valley, NY
    Posts
    1,688

    Re: 3800@Silver Rag 17x22

    Ditto what Gilbert said. You are getting head strikes. Set your platen gap to a wider setting until you get your paper flattened out.

  7. #17

    Join Date
    Feb 2008
    Location
    Ontario,Canada
    Posts
    344

    Re: 3800@Silver Rag 17x22

    Thanks boys!

    Andrew

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