About a year ago I bought some Elinchrom Micro 750 heads, mainly for studio use but they were also taken out sometimes for location work. There were lots of problems with them, mainly caused by their sensitivity to vol tage fluctuations, and they broke down frequently. I chose Elinchrom because of their colour consistency and high spec, but they ne eded to be reliable too and something had to be done. I got on to the importer, here in the UK and explained the problem to the boss man. He was more than symp athetic and more than helpful. They have given me full credit on these items and have replaced them with their latest models.
To say that I'm impressed with their attitude and standard of service would be a n understatement.