Kirk--you're doing a great job so far. As a mod on another large forum, I can tell you that no matter what you do, some people will complain. If you're only getting infrequent complaints, consider yourself successful. I couldn't agree more with maintaining the uniqueness and civility of the forum. The trouble with the lounge is that sometimes the fights and bad feelings spill over into the main forum. The lounge is a good forum for off-topic discussions, but trolls should be bounced and personal attacks shouldn't be tolerated anywhere.
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