I am hoping that someone on this Forum can help me. I am having a problem with my Microtek i800. This occurred after I installed Windows XP Service Pack 2. I do my scanning with Microtek's ScanWizard Pro software.
Prior to installing the Service Pack, I would perform an Overview scan, then a Prescan, and finally the actual scan using the buttons marked [Overview], [Prescan], and [Scan].
After installing Service Pack 2, the [Scan] button is now labeled [Batch]. The [Overview] and [Prescan] buttons function as before. However if I press [Batch], no scan occurs and I get the message "There are some jobs without image filenames". However the window shows the job as "Untitled1" as it has in the past.
I have:
(1) Reinstalled ScanWizard Pro from the CD several times. Didn't help.
(2) Installed Windows XP Service Pack 3. Again, no luck.
(3) Downloaded and installed ScanWizard Pro v7.043 from the Microtek site. Didn't resolve the problem.
I am wondering if there is some value in the settings files that has become corrupted. Have any of you i800 or ScanWizard users encountered this problem? I would appreciate any advice you have to offer.
Thanks,
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