Ted, don't get me started on the support issue, please. Basically it is useless unless you have a support contract with them. No one will even talk to you about any technical matter unless you spend something like a minimum of $200 for a support call. When I got my scanner I tried to find out if there was any way to make it work with oXYgen, which would allow high bit saves. All I wanted was a simple yes or no answer. I eventually found the answer, but no thanks to Kodak.
I understand this is the old Scitex way of doing business, adopted by Creo and then Kodak. But it does not work for folks like me.
Sandy
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