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Thread: Computer hangs when I try to print large files

  1. #1

    Join Date
    Nov 2006
    Posts
    127

    Computer hangs when I try to print large files

    Hi everyone,

    I have an Apple Imac with 1GB RAM and an Epson R800. When I try to print large files, e.g. the last one was 700MB, the computer just hung, and the printing dialogue box just kept stopping the job. If I reduced the file in size (thereby reducing quality), to about 250Mb, it will eventually print.

    Any ideas anyone. Have I missed something in the settings?

    Regards

    Steve

  2. #2

    Join Date
    May 2006
    Posts
    271

    Re: Computer hangs when I try to print large files

    700MB for an A4 is far more than overkill...
    rezize the file in 300DPI at output size, and sharpen it a little, the print !
    save it to a new file, and keep the big one fot bigger prints only !

  3. #3

    Join Date
    Nov 2005
    Location
    Rondo, Missouri
    Posts
    2,125

    Re: Computer hangs when I try to print large files

    What version of PS are you running? CS2 exhibited this problem. The 9.0.2 patch supposedly fixes it.
    Michael W. Graves
    Michael's Pub

    If it ain't broke....don't fix it!

  4. #4

    Join Date
    Nov 2006
    Posts
    127

    Re: Computer hangs when I try to print large files

    Hi,

    I have 2GB RAM not 1GB, not that this should be a factor. I printed the same files from the same computer to an epson 1290 last week. Switching to the Epson R800 and it just totally refuses to print anything except a test page, so I at least know there is no communication error.

    I've resized the image to under 300MB and saved as a JPEG. After 5 minutes the dialogue box pops up ans says job is 'stopped'. I resume it to go through the same process. I've rebooted.

    Now I am getting pretty annoyed at this.. :-(

  5. #5

    Join Date
    Nov 2006
    Posts
    127

    Re: Computer hangs when I try to print large files

    For anyone that's interested, I uninstalled and reinstalled the printer software using the original disk and not the latest driver via the Epson website. This appears to have done the trick, as I am now printing again.

    Regards

    Steve

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