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Thread: $10,000 Kodak ULF Film Order

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  1. #1
    alec4444's Avatar
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    Talking $10,000 Kodak ULF Film Order

    LOL, that got your attention. No, I'm not placing one quite yet, but I'm wondering if anyone has the proper email address for this department. I tried to find it on Kodak's site to no avail.

    Also, has anyone tried contacting Fuji about color ULF film? All I've heard is Kodak and the $10K thing. Perhaps that means that Fuji won't do it.

    Thanks!
    --A

  2. #2

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    Re: $10,000 Kodak ULF Film Order

    Fuji will always out customer service Kodak. Have you given thme a try? Not saying they will, but it's good to challenge them.

  3. #3

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    Re: $10,000 Kodak ULF Film Order

    Alec;

    If anyone is serious they can get that information easily from EK. I've known people who have done it.

    Ron Mowrey

  4. #4
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    Re: $10,000 Kodak ULF Film Order

    Alec -

    You'll never find anything on the Kodak website. Remember this magic number: 1-800-242-2424. Whenever you have a question about Kodak analog products, call this number and ask to be connected to someone who deals with professional film products. I've called Kodak many times over the years, and the operators have never failed to connect me promptly to someone who actually knows what he's talking about.

  5. #5

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    Re: $10,000 Kodak ULF Film Order

    Quote Originally Posted by Oren Grad View Post
    Alec -

    You'll never find anything on the Kodak website. Remember this magic number: 1-800-242-2424. Whenever you have a question about Kodak analog products, call this number and ask to be connected to someone who deals with professional film products. I've called Kodak many times over the years, and the operators have never failed to connect me promptly to someone who actually knows what he's talking about.
    It's extension 19 for pro still film. Like Oren, I've always found Kodak customer service to be excellent - far and away the best among the film manufacturers.

    Here is the US telephone number page, under 'Contact Us' in the support section of their website.

    Best,
    Helen

  6. #6
    alec4444's Avatar
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    Re: $10,000 Kodak ULF Film Order

    Thanks Oren, I'll give them a ring tomorrow. Walter, if I get the info I want I'll be sure to hassle Fuji as well. Of course, I'm doing all of this whilst bugging the hell out of anyone who dares answer the phone at the US Post Office.... (per other thread)

    Cheers!
    --A

  7. #7
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    Re: $10,000 Kodak ULF Film Order

    Quote Originally Posted by alec4444 View Post
    Thanks Oren, I'll give them a ring tomorrow. Walter, if I get the info I want I'll be sure to hassle Fuji as well. Of course, I'm doing all of this whilst bugging the hell out of anyone who dares answer the phone at the US Post Office.... (per other thread)

    Cheers!
    --A
    Alec - I should add, specifically on the question of special orders, in the past Kodak has told me without exception that all special orders must be placed, and all firm price quotes obtained, through an authorized Kodak dealer. Since most Kodak dealers are clueless about this sort of thing and not motivated to learn, that has meant seeking out one of the handful of specialist dealers who cater to eccentrics like us. For example, I'm pretty sure Fred Newman has been involved with Kodak special orders in the past, and even last year's TMY extravaganza was, in the end, offered through someone (J&C) who became a Kodak dealer. But so much has changed so quickly in the recent past, that who knows what the story is now? Perhaps Michael Kadillak can shed more light here...

  8. #8

    Re: $10,000 Kodak ULF Film Order

    I had breakfast last Friday with our Kodak rep near Rochester to catch up on things and maintain the relationship. What product are you specifically interested in from Kodak?

    I will share with you that if you want film bad enough Kodak will be more than happy to charge you 30-40% more than retail and hold a dollar minimum order in your face. I will give you names and numbers if that is the direction you want to go.

    Just PM if you want to get specific.

    Cheers!

  9. #9

    Re: $10,000 Kodak ULF Film Order

    Michael,

    Am I missing something, or are you suggesting that Kodak simply doesn't want to fill such orders, but will do so if they can make it hurt?

  10. #10

    Re: $10,000 Kodak ULF Film Order

    Quote Originally Posted by Rob Vinnedge View Post
    Michael,

    Am I missing something, or are you suggesting that Kodak simply doesn't want to fill such orders, but will do so if they can make it hurt?
    I am not suggesting it - I am stating a known fact. However making it hurt depends upon your reference point.

    From Kodak's point of view filling a relatively small order for a product that is not in their standard product list can be done as a Special Order. If you want to pay their price they are willing to accomodate you - it is as simple as that. Anyone can contact them and most of the time they will listen intently.

    From the consumers point of view the ability to accept the price that they quote you is directly proportional to how bad you want the film. There are no negotiations in this arrangement. For example there was a recent offering for 12x20 color negative sheet film that was offered at a price that I remember at a cost of over $25 a sheet. While I personally find that price terribly aggregious, others found it acceptable and coughed up the dough.

    When we put together the TMY deal we amassed sufficient quantity to tell Kodak that we were simply not going to accept these previous priced arrangements as we could point to many multiples of their minimum volume. Fortunately, things worked out.

    It is what it is...

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