I know Arca Swiss are really nice cameras. However their customer service has m e questioning my decision to buy a Discovery. E-mails take weeks get answered. Remember their cataloque request? I asked them a question and they said sorry that it took so long to response. When people need their ballheads and Large For mat cameras repaired how long does repairs and getting parts take? I know their products are very much loved but how about their support? How can this company make great products and only provide ok customer service? What I am really int erested in is how long will it take for them to response to this negative post. I am sorry for being negative, it just I ask them a question and they take awhil e.
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