I'm attempting to use roll paper for the first time on my Epson 4000, and I'm running into a problem:
According to the Epson Printer Guide, entering Page Setup (say from Photoshop), I'm supposed have different Roll Paper options in the Format For drop-down menu list. For example:
> Stylus Pro 4000
> Borderless (Auto Expand)
> Borderless (Retain Size)
> Roll Paper - Banner
> Roll Paper - Borderless (Auto Expand)
> Roll Paper - Borderless (Retain Size)
> Roll Paper - Borderless Banner
> Roll Paper
In fact, I only have the first option, "Stylus Pro 4000".
The printer guide also states that what I see on the Format For drop-down menu list, depends on " . . . which print queues you selected in the Print Center (or Printer Setup Utility) . . . "
Of course, there are zero instructions in the Epson Printer Guide on using the Printer Setup Utility. I've tried invoking the Printer Setup Utility, but I get nowhere. There's either nothing from which to select, or options are grayed-out.
How can I get my roll-paper option going? It's past the warranty period, so I doubt that Epson will help.