This issue has now been resolved to my satisfaction. I received an email from eBay Customer Support at 9:15am this morning stating that they had removed the infringing listing. I have verified this - the listing has indeed been canceled.
Also, now that I have faxed in the completed VeRO "Notice of Claimed Infringement" form and they have my signature on file, I can submit further infringement notices electronically using their VeRO Reprting Tool.
All's well that ends well. Thanks to Marko and all who responded with helpful advice and support.
Kerry
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