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Thread: Problems with Howtek d4000, please help!

  1. #1

    Join Date
    Sep 2007
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    Problems with Howtek d4000, please help!

    Hi,

    I am working with a Howtek d4000, silverfast, on os 10 with a firewire adapter. I have been working with this scanner for a few years now. Sometimes I get clean, great scans, but lately I have been getting horizontal lines (parallel to the spin of the drum) across the image. They are not consistent- each scan give slightly different lines. There seems to be a correlation between lower resolution scans and more lines, i.e., the pre-scan or test scans at 100 dpi are filled with lines. As I go up in resolution, the lines get less. I am attaching images so you can see.
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    Also, on the pre-scan this morning there seems to be a bright spot in the upper right hand 1/4 of the scan area, like too much light shining on it- I have no idea what this is or if it is affecting the scans. Click image for larger version. 

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    I normally scan 8x10 negatives at 2000 dpi (the computer cannot save images larger than that) and they all seem to have pronounced lines, but last week I scanned a set of B&W 4x5s at 4000 dpi and got perfect scans- no lines at all. I have lubed the lead screw and changed the rubber belt recently- with no real change in lines.

    I wonder whether the drum is slipping somehow? Or, if there is a calibration issue?

    Any help or ideas would be awesome- I cannot figure out what, exactly, is wrong.

    Thanks,

    Noah

  2. #2
    Resident Heretic Bruce Watson's Avatar
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    Re: Problems with Howtek d4000, please help!

    Ask Evan at Aztek. He's the expert on that scanner. Offer him your illustrations of the artifact(s). If anyone knows the answer to this, it's Evan. If anyone can fix the hardware, it's Evan. While you're at it, ask him what kind of a deal he'll make you on the Aztek scanner software (I can't remember the name of it). If you want the most out of that scanner, you need the Aztek scanner software. Just sayin'.

    Bruce Watson

  3. #3
    Pali K Pali K's Avatar
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    Re: Problems with Howtek d4000, please help!

    I don't have this scanner but this type of behavior on drum scanners is typically due to a bad bulb. Have you replaced it with a new one and see if the problem still exists?

    Pali

  4. #4

    Join Date
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    Brooklyn, NY
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    Re: Problems with Howtek d4000, please help!

    That is a good idea, I will give it a shot and report back- thanks

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