Hello,
Did you try to tilt it while in your hand, only?
Before disassembling, try to connect it your camera/tripod, and then test the tilt function.
It could work under the influence of tension from camera weight.
If you already disassembled it, it should re-assembled carefully and correctly.
If it work this was, just take it out and try to exercise it by hand.
It still could need CLA.
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