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Thread: unable to post photos ?

  1. #11
    Moderator Ralph Barker's Avatar
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    Re: unable to post photos ?

    Once you bring up the attachment manager window, clicking on the question mark at the upper right displays the file size limits.

    If one attempts to upload an image that exceeds the pixel size or disk size specified, the upload will not complete. It does not produce an error message, however.
    Attached Thumbnails Attached Thumbnails Attachment size limits.jpg  

  2. #12

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    Re: unable to post photos ?

    Quote Originally Posted by Ralph Barker View Post
    Once you bring up the attachment manager window, clicking on the question mark at the upper right displays the file size limits.

    If one attempts to upload an image that exceeds the pixel size or disk size specified, the upload will not complete. It does not produce an error message, however.
    i never use that window. I have been uploading photos in the same exact way for years, but only recently and suddenly it does not work.
    Also - when i do go to the attachment window i cannot seem to add or remove any of the photos already there.

  3. #13

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    Re: unable to post photos ?

    It's good to know I'm not going crazy. Or at least this is not the only reason I'm going crazy.

    I also could not get uploads to work today. They were larger than the 250k koh303 mentioned, but smaller than previous uploads that did fine. I can click on the file, upload appears to start, but not file and no error message. Reducing them to under 250k did work.

    Also, how do you delete the files uploaded previously but no longer needed? I went into "Settings" then "Attachments" and deleted a bunch. They're no longer showing up there, but still do show up in the popup when trying to do a file upload.

  4. #14

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    Re: unable to post photos ?

    so did files under 250K upload OK?

  5. #15

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    Re: unable to post photos ?

    Quote Originally Posted by koh303 View Post
    so did files under 250K upload OK?
    Yes, they uploaded without a hitch.

    It would appear that whatever routine was used to automatically resize jpegs is no longer working.

  6. #16

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    Re: unable to post photos ?

    Had the same problem, I use the tapatalk app from my phone for almost everything, I don't have the option of adjusting file size from my phone, do you know if they can fix the auto resizing settings? It used to work just fine and could always upload from my phone previously. I thought it was a tapatalk issue but I guess it's a site issue?

  7. #17
    Moderator Ralph Barker's Avatar
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    Re: unable to post photos ?

    We're looking into the problem.

  8. #18
    Moderator Ralph Barker's Avatar
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    Re: unable to post photos ?

    Tom had configured some server limits in an effort to control the denial-of-service attacks we've been encountering (the cause of the occasional slow response). He made some adjustments to those settings based on this issue. So, an upload of a 1024-pixel, 500+ KB file now works with the auto-resize function. Larger images will still fail.

    Please let us know how this works for you.

  9. #19

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    Re: unable to post photos ?

    I noticed that I still have photos that were uploaded long ago - how can I delete them? I was unable to upload some images a few weeks ago as well.

  10. #20

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    unable to post photos ?

    Quote Originally Posted by Ralph Barker View Post
    Tom had configured some server limits in an effort to control the denial-of-service attacks we've been encountering (the cause of the occasional slow response). He made some adjustments to those settings based on this issue. So, an upload of a 1024-pixel, 500+ KB file now works with the auto-resize function. Larger images will still fail.

    Please let us know how this works for you.
    That's just outside my normal sizes.

    1080 (because of high definition screens) pixels and 600k

    But that's just me.

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