I'm hoping someone can give some advice on how to diagnose and solve the colour problems I've just started having with my Epson 3880. I'm using Photoshop CC running on Windows 7. I've attached two versions of a sample image. The crappy one is a scan of a print - the scan is not entirely faithful to the original print, but it's close enough to get the idea. The other image is a .jpg from the original RAW file. I have two working theories as to what may be wrong.
The first is that the ink in the cartridges is past its Best Before Date. The printer is four years old and these are the original cartridges. I know that I am way past the official lifespan of the cartridges. As you can probably figure out, the printer does not get a lot of heavy use. On the other hand, I just made some prints a couple of months ago that looked just fine.
The second theory is that it's a colour management problem. However, I have triple checked my printer settings for the correct paper profile. Colour Handling is set to 'Photoshop Manages Colours' and Colour Management is turned off in the Printer Setup dialogue. Again, the prints I made recently used the same printer settings with fine results.
I have tried several different images (.jpg, RAW and DNG versions) with different colour spaces and the results are pretty similar. Anyone have any suggestions? Thanks.
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