Calling all Photoshop experts

[Jim Andrada]

This is really strange. I have a background layer and 4 additional layers. The screen looks exactly like I want it to. When I say PRINT, the only thing that shows up in the print preview is the background layer. If I flatten the image, only the background layer shows up. If I save as jpg, only the background layer saves.

What the (expletive deleted) is going on??????

[Darin Boville]

Which version? Mac, PC? Did you quit and restart computer?

I've had a few similar things happen which I never really resolved....

--Darin

[Jim Andrada]

Photoshop CC 2014 Win 7. The other photos all work correctly, it's just this one where it acts like the layers don't exist even though all looks perfect on the screen.

I opened the image on a different computer and the same thing happens

Also happens in a different version of Photoshop.

Edit - Funny - I opened a fresh background " Image and applied similar adjustments and it prints just fine.

[axs810]

Can you post a screenshot?

[Jmarmck]

If you are using the new subscription version, contact adobe.

[Jim Cole]

Are the additional layers shown as visible?

[Kirk Gittings]

The preferences file can get corrupted. When in doubt trash the preferences file (I rename it with an x in front in case this was not the issue and reinstate it if it was not the problem) and restart. It will generate a new clean file.

Oops I didn't see your post about using the file on a different computer.

I would try saving it in a different file format and trying that (tiff, PSB PS etc.).

[Jim Andrada]

Yes - all layers are visible. The display looks perfect. Tried saving in different format(s) and it only saved the Background layer.

[Jac@stafford.net]

I just went to Photoshop to test something and got this.

[NickyLai]

This is how to reset the PhotoShop preference file:

Close PhotoShop.
Holding down the Ctrl-Shift-Alt to re-start PhotoShop.
Then click "Yes" to the message allow PhotoShop to make change.

Hope it helps.