hello everyone...

i'm at about the end of my rope here, but before i pack up this scanner and exchanged it for an Epson 4870, i thought i'd ask a question on this forum.

i'm using a new CannoScan 9900F and find that while the preview scan looks great, once the final scan opens in photoshop, the image looks very different. it appears almost as if the scan was done through slightly hazy glass. the colors look faded, contrast weak. black and white negs scan beautifully, but my color transparancies look off. the best way i can describe it is like you are peering through hazy glass.

is there something i'm missing here? the $150 microtek scanner the CannonScan is replacing did not have this problem... the preview scans in the scanner software and the final scans in photoshop were spot on.

is there something simple i'm missing... a profile maybe? i've read elswhere that color managment with these units was a problem. any suggestions before i pack this thing up and exchange it for the 4870?

thanks,
scott