Thanks for the follow-up/update. It's always good to hear the ultimate solution.
Thanks for the follow-up/update. It's always good to hear the ultimate solution.
I've had problems with different boxes of Museo Silver Rag, but more related to feeding issues. I opened a new box and started getting head strikes near the corners - turned out the paper curled up towards the printing surface whereas the previous box had curled down. IT Supplies replaced the paper immediately and all was well.
Edge curl is fairly common. When I encounter a head strike because of this, I just change the platen gap to a wider setting.
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