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Thread: 3800 wicking black ink!?!?

  1. #1

    3800 wicking black ink!?!?

    Hi,
    my 3800 is going thru black ink at the rate of a cartridge a month, even though i print only four or five small prints a month.
    it doesn't read empty, but the black ink doesn't print, and when i pull the cart, it is empty!
    its got to be wicking out.
    anyone else have this issue and if so, anyone know a fix?
    i sure would hate to discard this printer, i love it.
    thanks for any and all help,
    george

  2. #2

    Join Date
    Oct 2013
    Posts
    1,213

    Re: 3800 wicking black ink!?!?

    So, if each black ink cartridge does the same thing it isn't an individual cartridge leak problem, and if you don't see massive amounts of ink printing on paper, its (probably) not the printhead either, so sounds like a seal around where the black cartridge is seated. My only advice is to seek Epson support - I can't think of a user fix to something this fundamental to the printer operation.


    Quote Originally Posted by colaidian View Post
    Hi,
    my 3800 is going thru black ink at the rate of a cartridge a month, even though i print only four or five small prints a month.
    it doesn't read empty, but the black ink doesn't print, and when i pull the cart, it is empty!
    its got to be wicking out.
    anyone else have this issue and if so, anyone know a fix?
    i sure would hate to discard this printer, i love it.
    thanks for any and all help,
    george

  3. #3

    Join Date
    Oct 2005
    Location
    Petaluma, CA
    Posts
    2,089

    Re: 3800 wicking black ink!?!?

    I don't know if this will help... With larger printers there was a point in time where if the last thing you did at the end of a day was a cleaning - then it would retain some amount of suction and drain the ink carts overnight.

    I have no idea if something like this is happening to you, but it could be a clue. You may want to make sure the last thing you do is a print...

    Good luck,

    Lenny
    EigerStudios
    Museum Quality Drum Scanning and Printing

  4. #4
    Abuser of God's Sunlight
    Join Date
    Aug 2004
    Location
    brooklyn, nyc
    Posts
    5,774

    Re: 3800 wicking black ink!?!?

    If it's leaking ink, you may not see it, because that waste ink pad and tank can slurp up a lot. Definitely give Epson a call.

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