Yes, Aristo overall hasn't impressed me for the reasons I outlined, but I was very satisfied with my conversation with Louise, she seemed very honest and helpful. But I agree it seems strange that...
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Yes, Aristo overall hasn't impressed me for the reasons I outlined, but I was very satisfied with my conversation with Louise, she seemed very honest and helpful. But I agree it seems strange that...
Well, I finally got ahold of Louise Kessler at Aristo and I learned that the unit is operating correctly and their instructions were wrong.
The 2 prong cord IS for the heater, and the 3 prong cord...
OK, I've done further testing and now I am convinced the unit is defective. I took the cover off and plugged each cord in turn into AC power and then both cords (I was VERY careful!). Here's what I...
Eric, I looked inside, see the pics below. I assume the little gold things are the heaters? The wiring is not easy to trace, everything seems to be interconnected. If you can see anything informative...
Donald, you were right. Thanks very much. I'll send an email to Aristo letting them know that their online instructions need to be fixed (and that they need to include instructions WITH the unit...
Donald, thank you for the tip regarding the possibility that the cords may be reversed. I'm trying what you recommend now - just have the 2-prong cord plugged in and the switch on to see if the unit...
Aristo Cold Light Head - Help! Timer question.
We just got a new Aristo cold light head (model 57-C-V54-110V) and we're trying to figure out how to make it work right and wondering if it might be defective.
The unit is a single metal box with...