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paulr
8-Jan-2013, 13:47
I had a problem when trying this paper that it turns out has been discussed all over the interwebs. My prints had excessive graininess, and all the white areas of the paper overprinted with a light blue/gray. Turns out Canson's downloadable profiles are all ICC v4, which has a bajillion known software and driver incompatibilities. The web is full of workarounds, including, of course, investing in your own profiling system or buying a custom profile from someone else.

I wrote a note to Canson via their web contact form. Late last night. And I was roused from bed at 8 this morning by a call from a Canson rep who wanted to discuss the problem in depth. He'd already emailed me an ICC v2 version of the profile, whcih he said would work. And it did.

Thumbs up!

Unfortunately they remain committed for some ideological reason to ICC v4, and have only created v2 profiles for some of their papers. If you're having similar issues, don't hesitate to write them or call.