Kudos To Jim at Midwest Photo

[dtheld]

When I purchased my Zone VI (Tachihara) on e-xxx several years ago, I was disappointed to find that one of the knobs was not working properly. After making several posts on this and other forums, I finally decided to follow other's advice and contact Jim at MPEX. Jim answered my questions and stated that he would check his inventory or contact Tachihara to see if he could get the part.

Jim responded the next day - MPEX had the part in stock. The knob arrived today and, finally, the front rise on my camera is tight.

Thanks Jim and I hope we can do business again soon.

Dave Held

[John Kasaian]

Jims the Man!
He sold me my Deardorff and 14" Commercial Ektar and a bunch of other gear. He's one of the nicest people to deal with on the planet. :D

[David Karp]

Jim is awesome.

[BrianShaw]

Agreed.

[Ken Lee]

ditto

[Shawn Dougherty]

I've heard wonderful things about, Jim. I bought my Ries tripod from Midwest and a couple of accessories but I've never been able to reach, Jim. When I was looking for a 300mm Fujinon C I called and could not reach him. I sent him a direct e-mail about it and never received a reply. (I have since purchased the lens from a forum member).

He must be in great demand... =)

[Gem Singer]

Hi Shawn,

Jim is involved with equipping teaching institutions and instructing students with scanning and digital printing.

He travels frequently and is out of the store much of the time.

However, he is in constant communication and usually answers his Emails very quickly.

Surprised he missed your request.

He can be reached at: jim@mpex.com

[CP Goerz]

Yeah, Jim is truly a legend...always a pleasure to work with.

[richard brown]

Hey everyone.....I am so tired of everybody praising this guy..... whatever happened to acknowledging crappy service????? what about those folks who ignore inquiries, are rude and condescending????
They deserve our attention and kudos to them.... without the folks that send us the wrong gear, sluff off broken, crappy items NOT as described and rip us off for our hard-earned dollars - well, where would
we be? Let's hear it for those twits and our ability through forums and anti-social media to point them out to friends we have never met.
And have people like Jim Andracki (and the equally fine staff members at MidWest Photo Exchange) show us what we should expect and that so many of us have enjoyed for years. In all seriousness, the people
in this forum and in the growing pack of photographers are fortunate to have stores like this available to us and Jim is the best of the best.... but not alone. This particular store seems to have grown a lot lately
and Jim is super busy working outside of the store and helping all sorts of new photographers so if you don't get an answer right away, be patient. And be thankful for really great people like Jim. And the rest of
the staff there. And if you are up in western Canada like me, check out The Camera Store in Calgary..... another source of great people and prices too.
Thank you Jim for helping me explore my creativity with big cameras..... and setting an example as to how one should live one's life.
Richard Brown

[John Conway]

It has been some time since I purchased anything from Jim at Midwest, but I bought quite a bit from him several years ago. Always top notch service. I'm sure I will be dealing with Midwest again soon, with pleasure.

[russyoung]

I became Jim's customer when they were still at the "white church" about twenty-two years ago. He's still my hero: always cool and calm, expert on all things large format, and a fine gentleman. He's never given me a bum steer on equipment when I asked advice. He stands behind everything he sells - that's a better warranty than most new equipment comes with!

Russ

[John Schneider]

There is nobody better than Jim. Period.

[Louis Pacilla]

Hey Russ

The The Camera shop in the white Church is still there (forgot the street name) named "Columbus Camera Group".

While Jim is with "Mid-West Photo Exchange" (on High Street) And pretty sure Jim's been with Mid-West at least 20 years or more.

It could be Jim was with "Columbus Camera Group" before that?

[Shawn Dougherty]

Thanks, Gem, that is the e-mail I used... Of course this much praise happens for a reason and I will certainly give him another shot the next time I need something.

[Harley Goldman]

I have had the pleasure of dealing with Jim on numerous occasions. He provides outstanding service and is a great guy to deal with.

[Gem Singer]

Louis,

Both Jim and Stu previously worked for the Columbus Camera Group.

They partnered up and formed their own business, Midwest Photo Exchange.

[dperez]

I purchased my Ebony RW810 from Jim and was very pleased. His professional service via email and phone communications made my purchase a breeze.

-DP