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Scott Walker
23-Feb-2012, 09:02
Yesterday and today I started having a problem where if I close my browser and re open it a bit later I find that I have been logged out and have to log back in. Yes I do check the keep me logged in box but it does not matter. This started intermittently yesterday afternoon and now today it happens each time I close the browser.

Any thoughts?

Ralph Barker
24-Feb-2012, 07:41
Which browser, OS, and skin are you using, Scott? Tom will need to look into the issue, but having those details will help.

In the interim, I'd suggest minimizing your browser, rather than closing it. The default no-activity time-out was 30 minutes, I believe, but that might have changed with the new version.

Scott Walker
24-Feb-2012, 09:26
Which browser, OS, and skin are you using, Scott? Tom will need to look into the issue, but having those details will help.

In the interim, I'd suggest minimizing your browser, rather than closing it. The default no-activity time-out was 30 minutes, I believe, but that might have changed with the new version.


With the old version I never had to log in unless I cleared everything manually in my browser which I did not do very often. I have re-checked my browser settings to make sure something was not changed.

Operating System

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name ************
System Manufacturer INTEL_
System Model DP965LT_
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~2131 Mhz
BIOS Version/Date Intel Corp. MQ96510J.86A.1612.2006.1227.1513, 12/27/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"


Browser

Internet Exploret 8
Version 8.0.6001.18702

Skin

vB4 Default Style

Scott Knowles
24-Feb-2012, 15:35
Check your cookies setting for those you remove when you log out. This forum uses cookies for the login id and password. You have to either not clear them (manually or automatically when you close the browser) or set them to keep with a cookie manager. I had the same issue until I set to keep them until I manually remove them.

MIke Sherck
24-Feb-2012, 17:25
Have you checked the "Remember Me" box where you log in?

Mike

Scott Walker
28-Feb-2012, 11:17
The problem has cured its self somehow, I have not had to log in at all this week.