M1 Scanner Repair

[Dan Baumbach]

My M1 Scanner is no longer focusing properly. Does anyone know where to get it repaired?

Thanks.

- Dan

[Doug Fisher]

You might call the people at Midwest Photo. They promoted and sold these more than about anyone else. Maybe they have found someone who does repairs. The last time I inquired, Microtek in the U.S. did not repair scanners anymore, even if under warranty (you were offered a re-certified unit in exchange if you had a valid warranty issue).

Doug
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www.BetterScanning.com

[drew.saunders]

http://support.microtek.com/contact_info.phtml

or

http://www.epson.com/cgi-bin/Store/jsp/Product.do?sku=B11B178061

I have an M1, and, although it works fine now, if it died or needed service, I'd dump it for a 700 or 750 in a second, thanks to Microtek's lack of support.

[Gary Nylander]

My M1 Scanner is no longer focusing properly. Does anyone know where to get it repaired?

Thanks.

- Dan

Hi Dan,
I was having a similar problem with my M1 scanner, after 3 years and close to 2000 scans, it was no longer focusing, I ended up sending it to California for repairs after contacting, Microtek support ( see drew's post ). They were good to deal with, and got my scanner fixed within a few days, it turns out the focus wasout of adjustment also the CCD, so it didn't need any new parts, I have just got it back and it seems to work just fine, no re-scanning to get a better focus. The shipping was a killer though, there and back cost me more than the repair ( I live in Canada ).

Gary