Susan Morelia
5-Apr-2010, 11:42
I purchased this scanner and brought it back to Mexico without checking the film scanner, just the reflective. When trying to scan a negative the option for film is grayed out. Epson Tech assistance determined that it is a hardware problem. The plug that attaches the lid to the base has one pin missing. Talking to a repair shop in Texas where they have the repair manual, we cannot determine if this pin should be missing or not. I am hoping this is the problem, since having a new cord sent down would be an easy solution. I need someone with a V700 or 750 to please look and see if any pins are missing! It's very clear when you look into the plug. Thanks so much!
Susan
Susan