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w2tq
14-Jun-2008, 09:59
Has anyone experienced a grainy band, about 1/2 to 3/4 inch wide, near the end of the print (running across the width, transverse to the direction of printing), perhaps 1/4 to 1/2 inch from the edge of the printing.? HP has a document on this:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00725291&lc=en&cc=us&lang=en&rule=20839&product=1142684&dlc=en

or

http://tiny.cc/wsmU9

I have experienced this using the specialty media tray and 8.5 x 11 inch and 9.5 x 13 inch matte papers (Epson Enhanced Matte and HP Hahnemuhle Soft Fine Art, respectively).

I would appreciate all suggestions regarding a fix.

Thanks in advance.

Joel