Trim the paper on canon printer loading?

[Landolfo]

Hi,
I have a Plotter Canon W6200 and I load often type of paper: photographic paper, common paper, adhesive paper..
But every time I load a new roll, it cut a piece.
I see instructions but don't show the way to avoid it.
Is there a way to avoid automatic cut at loading?
Thanks

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[IanMazursky]

I have the same problem on my HP Z3100. I thinks its 4" every time i load a roll. Its aggravating to loose so much on the expensive paper.
When i spoke with the techs, they registered the complaint and said that if enough people call about they may fix it in the next firmware update.
If you have time, i would call Cannon and ask for it to be added to the list. Hopefully enough people will complain and force Cannon into a new firmware.

[Landolfo]

If you have time, i would call Cannon and ask for it to be added to the list. Hopefully enough people will complain and force Cannon into a new firmware.

We hope good!
Thanks
Regards

[Ted Harris]

The Canon trim is much smaller than the z3100 trip. more like half an inch. I've never measured the z3100 trim but it seems more like 2 inches than 4, interesting though and will go measure when I go to the studio this AM.